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Essential Information

Welcoming and Settling 
During your viewing of Smiley Face Nursery, you will get to meet the Staff, have a look around our setting and ask any questions you may have. Once a place has been allocated to you and a start date agreed, we will arrange some ‘Settling Sessions’, just before your child starts at Nursery, this is to ensure a smooth transition between home and nursery, begin to build relationships and allow your child to slowly settle into nursery life. During these sessions, information can be shared, more specific to the care of your child (i.e. items you need to bring, your child’s routine etc.) 

The safety and security of all children within our care is of the up most importance.  When your child starts, you will fill out a detailed registration pack, including all relevant contact details for Parents/Carers and allocate two emergency contacts, who will be contacted should the parents not be able to be reached. At this time, you are also be asked to choose a secret password, this can be used in the event of someone else (friend/relative) collecting your child, you must contact us first to let us know this will be happening.

We follow the Early Years Foundation Stage (EYFS) in all our rooms, to ensure your child’s over-all development and learning throughout their time at Smiley Face. 

The Early Years Foundation Stage (EYFS) sets standards for the learning, development and care of children from birth to 5 years old. All schools and Ofsted-registered early years providers must follow the EYFS.

The Early Years Foundation Stage (EYFS) framework supports an integrated approach to early learning and care. It gives all professionals a set of common principles and commitments to deliver quality early education and childcare experiences to all children.

When your child starts at Smiley Face, they will be allocated a Key Person, this member of Staff will be responsible for helping your child to learn and develop, through observations, activities and next steps and recording all of this within their individual Memory Book.  After each session your child has attended, you will receive feedback from the Staff and three times a year we hold Key Person chats, which provide an extended opportunity to sit down with your child’s Key Person, and discuss in more detail there progress and development.

Parents as Partners 
Smiley Face encourages good relationships with parents, in addition to the Key Person Chats we hold several events throughout the year, which we encourage Parents/Carers to attend, these include messy play days, Christmas concerts, parties and celebrations for our children who are leaving to go onto school. 

What to Bring
When your child attends nursery we recommend that they wear appropriate clothing, due to the nature of a Nursery environment and the activities we enjoy, clothes can often become dirty or marked. Please also provide your child with a bag with some spare clothes.  As we explore the outdoors in all weathers it is also important to provide your child with a coat, hat, gloves etc in the winter and a sun hat, suncream etc in the summer.  Please ensure that ALL items are clearly labelled.
Younger children who are attending the setting will need to provide their own milk, nappies and wipes, these can be stored at Nursery for ease.

Food at Nursery

We provide mid-morning and mid-afternoon snacks, milk and water as part of your sessional fees.  

Breakfast can be served from 8.00-8.30am, a box of cereal for your child can be stored at Nursery for their use, milk is provided by the Nursery. 
We have an onsite cook, who prepares the snacks and a home cooked lunch. This can either be a two course, hot lunch or a packed lunch. Menu’s are displayed within the Nursery and copies are available upon requested.  Nursery lunches are charged in addition to sessional fees.
You may also provide a cold packed lunch for your child whilst they are in the setting. They should contain healthy items such as fruit or vegetables and only one chocolate containing items, no nut products may be provided due to allergies. 
For children who attend all day, we have an optional tea time at 4pm. This can be a packed lunch provided by the parents or a packed lunch/tea ordered from the kitchen and stored in the fridge until tea time.

Safeguarding, Child Protection and First Aid
All our Staff have attended Safeguarding training and First Aid training to ensure that all the children in our care and safe and protected at all times.
Both the Manager and Deputy Manager have completed the Wiltshire Safeguarding Children’s Board Advanced Child Protection Course.

Sickness and Medication
If your child falls sick whilst at Nursery, we will contact you to come and collect your child. We can administer prescribed medication (inhalers, antibiotics etc) to children whilst at Nursery and will also administer Paracetamol in an emergency situation, to prevent a condition worsening until you are able to collect the child.

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